Refund & Cancellation Policy
Last updated: 2026. Contact: [email protected]
This policy explains how billing, cancellations, and refunds work for Aireadio's paid plans ("Membership"). By subscribing, you agree to this policy together with our Terms of Use.
What you're buying
Aireadio Membership is a recurring digital subscription that unlocks premium features (such as higher-quality voices, expanded limits, and an ad-free experience). Plans are offered on a monthly or yearly basis, at the prices shown on the checkout page at the time of purchase. Payments are processed by our authorized payment provider (Merchant of Record), who appears on your card or bank statement.
7-day refund
If you are not satisfied, you may request a full refund within 7 days of your initial purchase or of a renewal charge. To request a refund, email [email protected] from the address associated with your account, and include your order or receipt reference. Approved refunds are returned to your original payment method, typically within 5–10 business days depending on your bank.
Cancellations & renewals
- Subscriptions renew automatically at the end of each billing period until cancelled.
- You can cancel at any time by emailing [email protected] or using any manage-subscription link provided in your purchase confirmation or receipt.
- After cancellation, your Membership stays active until the end of the current paid period; it is not renewed afterwards.
- Cancelling does not by itself trigger a refund — refunds follow the 7-day rule above.
Exceptions
- Charges older than 7 days are generally non-refundable, except where a refund is required by applicable law or consumer-protection rules in your country.
- We may decline refunds in cases of clear abuse (for example, repeated purchase-and-refund cycles) or violations of our Terms of Use.
- If you were charged in error or experienced a technical problem that prevented you from using a paid feature, contact us — we'll make it right regardless of the 7-day window.
How to reach us
For any billing question, cancellation, or refund request, email [email protected]. We aim to respond within 2 business days.